FAQ

Product Information

Where can I find assembly instructions?

We will add assembly instructions in every product package that requires assembly.

You can also contact us via email to get one.

 

 

 

Taxes and Fees

Do you charge tax?

Please kindly note that your order(s) will be taxed unless valid tax exemption documentation has been received prior to order placement. Please contact us via email for additional questions or support.

 

 

 

Order Status

How do I track my order?

After you placed an order, you will receive email updates about your order. The “Order Confirmation” email confirms that we have received your order. The order number and product information will be included. The “Shipment Confirmation” email confirms that your order has shipped, and tracking information will be included. Please kindly note that the arrival time of your items depends on the designated shipping method and your shipping location.